Delivery charge is the cost that the store and our logistics partners pay to deliver your ordered goods to your doorstep.The product must be unused, unworn, uncleaned and free of defects. Fashion items can be tried on to see if they fit, but are still considered unworn. If the product is returned to us in the case of non-conformity, we reserve the right to return it to you. To issue a refund: If your product is eligible for refund, you can choose the refund method you like according to the following table. The freight will be refunded together with the payment for the returned goods. Once we receive your products (2-3 working days) and conduct quality control (1-2 working days).
How to return goods: Log into your store account and select my order.Select the order you want to return, and then click the Manage order button. Click the return item.Fill out the declaration form. The available return options (pick/drop down) are displayed in this form.Secure packaging of your store package, with the original and intact manufacturer's packaging of the product delivered to you, and write the correct and clear order number (large font is preferred) at the top of the return package.Go to the nearest drop-off point, otherwise our pick-up service will pick up the goods within 7 days.
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FAQ's for Shop.com.mm
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Does Shop.com.mm have sales promotions?
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